If you have a complaint about our products or services please contact us.

Client Services:
23 St Andrew Square 
Edinburgh 
EH2 1BB

Tel: 0800 917 1717
Email: info@firststate.co.uk

If you are calling from outside the UK please call +44 (0)131 525 8872.

Any complaints that you may have should be addressed to Head of Client Services. If FSI fails to resolve your complaint satisfactorily you may have the right to refer the complaint directly to the Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR

Website: www.financial-ombudsman.org.uk

You can download a copy of our complaints procedure here